REFUND POLICY.

No REFUNDS or EXCHANGE will be provided, if you change your mind or buy the wrong product, so please choose carefully before you check out. 

PRODUCTS DAMAGED IN TRANSIT.

We recommend you thoroughly inspect your products prior to signing for your delivery. If you notice any damages, please REFUSE the delivery, or EMAIL us on info@allclimatesonline.com.au or call (02) 9613 3302 immediately. (Notification must be within 14 days of delivery).

Photo proof of the damages will be required. Customer service will assess the damage and if applicable will organise an exchange, refund or credit. Goods must be returned complete in their original packaging.

Please allow up to 10 days turnaround for the replacement of damaged goods (longer for remote areas). Replacements cannot be dispatched until damaged goods are received. All Climates Online will not be responsible for the additional damage during the return process.